Customer Service | Contact Us | Joseph Joseph DE

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Contact us

Customer Service

Please contact us via email:

Mon-Fri: 10.00-18.30 (CEST)
Sat: 11.00-17.00 (CEST)

Customer Service tip:
If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

  • Your order number or proof of purchase/receipt
  • Your phone number
  • A photo/video of the defective item(s)
  • The product batch code – More information on batch codes can be found here

  • This information will help us to resolve your query promptly.

    Press & Wholesale

    PR & Media:

    Wholesale & Trade: